Frequently Asked Questions

Venco is a software platform that enables Facilities Managers, Developers, Estate Owners, and Residents Associations to manage processes in their estates such as

• Issue Management
• Ownership and Occupancy Details
• Demand Notice Generation
• Cash calls for Estate Projects
• Estate Communications and Notifications
• Online Payments for Services
• Payment Reconciliation
• Inventory Management for Fuel and Spares
• Visitor Management
• Service Provision Controls

• Financial Reporting and so much more

VENCO supports Interswitch, Paystack, Flutterwave, and Rave. In addition, it is easy for us to extend support to any payment gateway you prefer.

VENCO is secure. It is hosted on a secure server, uses SSL to protect communications, and employs two-factor authentication to ensure that only authorized personnel has access to the software.

Yes. VENCO can be used to electronically collect payments on behalf of estates and commercial properties.

Final beneficiaries such as Developers, Facilities Managers and Resident Associations can open accounts directly with payment gateways so that any payments collected go directly to their accounts. Alternatively, VENCO can collect into its own wallet and disburse directly to beneficiaries.

Final beneficiaries such as Developers, Facilities Managers, and Resident Associations can open accounts directly with payment gateways so that any payments collected go directly to their accounts. Alternatively, VENCO can collect into its own wallet and disburse directly to beneficiaries.

VENCO provides tools that allow for the daily measurement and recording of fuel levels so that fuel consumption trends can be monitored. These tools allow measurements to be monitored by different individuals so that measurement figures can be cross-referenced against more than one source. These measurements can be taken in cheap mobile phones and collated on the Venco server.

Yes. Venco incorporates a full accounting and purchasing system that allows the booking and monitoring of accounting and purchasing transactions.

Yes, all VENCO meters are prepaid meters and are STS compliant which is the industry standard for meters.

The VENCO platform is available freely for 30 days. To find out what comes next after your trial period, please head on to the Contact Us page and complete the presented form for a quote.

Yes. VENCO integrates with any STS-compliant vending server and is able to use this to generate and deliver tokens to estate residents and commercial property tenants.

Yes. Once a payment is received into the system, either based on an online payment or through the processing of bank statement, VENCO clears the receivable and generates a receipt that is sent to the payer.

Yes. Our visitor management system allows residents to register guests using messaging clients like Telegram or through a mobile browser. The guests then receive SMS messages with pass codes that are verified at the gate before they are allowed entry. This cuts short the waiting time of visitors at estate gates.

Yes, our templates for notifications such as demand notices, payment reminders, receipts, newsletters and other communications are fully customizable with custom layouts, logos and colours.

Yes, it can. In some cases, different natures of estate expenses are to be borne by different players on an estate. For example, asset replacement costs (generator replacement, external repainting, etc) are borne by property owners. In contrast, day-to-day service charges are paid by residents (some of who may be tenants). VENCO allows such bills to be separately sent to the respective actors.

Yes. VENCO allows for the creation and generation of configurable estate reports that allows facilities management, residents associations and developers to identify trends on their estate and use these to make informed decisions

Yes, VENCO provides robust but simple-to-use issue logging and management capabilities.

There is a low credit alarm that beeps when the credit is less than 100units.